Course Content
Chat Data Review with ChatCraft
Learn about ChatCraft's useful fields, how to identify chat data hotspots using targeted methods, and how ChatCraft empowers you to review chat data with no problem.
How to Review Chat Data
About Lesson

This video tutorial teaches how to identify chat data hotspots using communicator overlap with the ChatCraft “All Participants” field. Viewers learn to filter and select participants, explore various levels of conversations, and preview documents. The tutorial also demonstrates how to navigate to specific documents, activate Toggle Tags, and apply inline coding for efficient data analysis and review.